30-Day Perfect Fit Guarantee

At The Tailor, getting the right fit matters.

That’s why every order is covered by our 30-Day Perfect Fit Guarantee.

If the size you ordered isn’t quite right, we’ll send you one complimentary size replacement within 30 days of delivery.

How it works

You have 30 days from the date your order is delivered to request your free size replacement.

Simply email us at contact@thetailorco.com with:

• Your order number
• The size you originally ordered
• The new size you’d like to receive

Once approved, we’ll arrange your replacement at no additional cost.

In some cases, you may not need to return the original item. Our support team will let you know what to do.

The Perfect Fit Guarantee can be used once per order.

Damaged or incorrect items

Please inspect your order when it arrives.

If your The Tailor undershirt is damaged, defective, or you received the wrong item, contact us as soon as possible at contact@thetailorco.com.

Include your order number and a photo showing the issue, and our team will take care of it.

What’s not covered

The Perfect Fit Guarantee does not cover:

• More than one size replacement per order
• Items damaged through misuse or improper care
• Requests made more than 30 days after delivery

If you’re unsure whether your order qualifies, contact us and we’ll be happy to help.

Prefer a refund instead?

If you ordered the wrong size but would prefer a refund rather than a complimentary replacement, you may request a standard return within 30 days of delivery.

Return shipping costs are the responsibility of the customer.

Once your approved return has been received and inspected, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear after it has been processed.

For full details, please see our Return & Refund Policy.